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Add User

Written by Barracuda Admin

To add a new local user:

  1. Go to Identity and navigate to Users. Click the + icon in the top right.
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    IdentityUsersPage.png


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    First, fill in the following User Details in the New User modal as shown below:

    • Name – Name to identify the user.

    • Email – Required to send the enrollment to the user link via email.

    • Login Name – Email address or name used to log in, e.g. john.smith@mail.com, john.smith

    • Groups (optional) – Groups that the user belongs to.
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      NewUserTop.png
  2. In the Enrollment Settings section:

    • Select Send email invitation (optional) to send an email to the user with enrollment steps.

    • Select a Device Classification for the user. (See Device Classification for more information).

      • Supervised – The Tamperproof feature is allowed and your organization's Web Security policies are enforced.

      • Managed – The Tamperproof feature is disabled, and the organization's Web Security policies are enabled, but optional (user can opt-out).
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      • Personal – The Tamperproof feature and Web Security features are disabled. The organization CANNOT see the web traffic on the device, even if the CloudGen Access app is installed and running

    • The number of available Slots correspond to user devices. When all of the slots have been taken, the token is finished. Tokens can, alternatively, expire in 14 days from creation.
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      NewUserEnrollmentSection.png
  3. Click Create User.

To enroll a device:

  1. Open the enrollment email.

  2. Click on Download for macOS.

  3. After installing the CGA app, click Enroll.

Notes:
See Device Classification for details about how devices are managed.
If there is an issue with enrolling, and the Report Issue screen is not readily available, open cga://nav/troubleshoot/issue_report to navigate to the Report Issue screen.

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